Strategy and Analytics Manager

London, UK, or Brussels, Belgium | Full-time | Partially remote

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About Us

Taptap Send is VC-backed (including by Reid Hoffman), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words.

Our product is an app-based solution that lets immigrants send money back home to emerging markets instantly and at very low prices. Since launching in summer 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries, and we support payments into Senegal, Mali, Zambia, Guinea, Ghana, Ivory Coast, Cameroon, Kenya, Madagascar, and Bangladesh; with lots more countries launching soon.

Global remittances account for over $500 billion annually, most of which moves back into developing countries. But the market is dominated by traditional services that are expensive, can take days to arrive, and have limited reach in rural areas. We're helping people to send that money instantly and securely at a fraction of the cost.

In addition to Reid Hoffman, we are backed by Canaan, Flourish Ventures, Helios and others. Our team is based across London, New York, Paris and Brussels and we pride ourselves on hiring exceptional talent -- our team members come from a wide variety of top-tier tech companies, professional services firms, and industry leaders, including Twitter, Yahoo, Amazon, Google, McKinsey, Bain & Co, KPMG, Cravath, and Vodafone.

To continue our rapid growth, we're looking to bring on people who are passionate about our mission and excited to work in a small start-up environment.  We have competitive salary and stock options and great benefits, and we were recently rated one of the best companies to escape to by Escape the City's "Escape 100". 

The Role

We are looking for an insight driving analytical powerhouse to help us in our next phase of growth. If your passion is generating insights, pursuing complex cross-functional problems and influencing decisions made across the business, then this is the role for you!

No challenge is too small -- or too large! You’ll enjoy working with and presenting results to a range of partners. You’ll report into the Finance function but provide support across the organization, bringing a D&A focused perspective to all our key decisions.

Responsibilities

  • Inform key business decisions -- Month on month research could range from developing new pricing models to crunching the numbers on market launches or analysing product changes.  You’ll wrangle datasets in fresh and original ways, bringing insight and ensuring that the whole organization is utilizing data in its key decisions
  • Perform regular and ad hoc data analysis -- Work across the customer service, customer acquisition, finance, operations, and product teams to produce reporting and analysis answering key business questions
  • Structure and solve strategic problems - working with senior partners on strategic planning, research, and future cross-functional growth initiatives. 

Requirements

  • 2+ years of strategy and analytics experience in a finance, consulting, or startup role
  • Experience structuring, solving and presenting sophisticated problems to senior management
  • Experience generating meaningful insights informing decision making
  • A passion for using data and visualizations to tell stories and answer difficult questions
  • Familiarity with SQL as well as business intelligence tools like Tableau
  • Ability to work independently and balance priorities
  • ‘No task too small’ mentality
  • Proficiency in Excel and PowerPoint
  • Right to work in the UK or Belgium

Taptap Values

  • Impact first.
  • Team next.
  • Accept reality, propose solutions.
  • Win with grit.
  • Be proactively candid, with yourself and others.
  • Love the particular.
  • Own it.
  • Create positive energy. Maybe, even have

Benefits

  • Competitive salary (based on experience)
  • Flexible hours
  • Regular team events
  • Professional development opportunities (e.g. language lessons, training, etc.)
  • Taptap equipment (laptop, accessories)
  • Work from home desk stipend