Compliance Officer

Brussels, Belgium | Full-time


About Us

Taptap Send is VC-backed (including by Reid Hoffman), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words.

Our product is an app-based solution that lets immigrants send money back home to emerging markets instantly and at very low prices. Since launching in summer 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries, and we support payments into Senegal, Mali, Guinea, Ghana, Ivory Coast, Cameroon and Bangladesh; with lots more countries launching soon.

Global remittances account for over $500 billion annually, most of which moves back into developing countries. But the market is dominated by traditional services that are expensive, can take days to arrive, and have limited reach in rural areas. We're helping people to send money instantly and securely at a fraction of the cost.

In addition to Reid Hoffman, we are backed by Canaan, Flourish Ventures, Helios and others. Our team is based across London, New York and Paris and we pride ourselves on hiring exceptional talent -- our team members come from a wide variety of top-tier tech companies, professional services firms, and industry leaders, including Twitter, Yahoo, Amazon, Uber, McKinsey, Bain & Co, KPMG, PwC, Cravath, Slaughter and May and Vodafone.

To continue our rapid growth, we're looking to bring on people who are passionate about our mission and excited to work in a small start-up environment.  We offer competitive salaries, stock options and great benefits, and we were recently rated one of the best companies to escape to by Escape the City's "Escape 100".

The Role

Taptap Send is seeking a seasoned compliance officer with 5+ years of experience for our Belgian business, which is in the process of receiving its payment institution license from the NBB. The role is full-time and based in Brussels. The Compliance Officer will be responsible for overseeing the compliance program for Taptap Send’s EU business in line with the requirements of our regulator and partners and will report directly to the company’s board.

Your responsibilites will include

  • Maintaining our regulatory license in Belgium under which Taptap Send will conduct all EU business
  • Building trust and liaising with the Belgian regulator and other stakeholders
  • Managing and coordinating regulatory reporting for our European business, responding to information requests and proactively communicating product changes and other important events to relevant external parties 
  • Leading the preparation of internal compliance reports to management and the board
  • Owning our regulatory compliance documentation, policies and procedures as it relates to our Belgian/EU business
  • Developing systems to track and monitor our compliance with both our internal policies and regulatory requirements
  • Training our customer support, product and management teams on regulatory requirements and how processes and actions of employees contribute to fulfilling those requirements 
  • Creating and improving systems and processes to monitor our regulatory risk, compliance with regulatory requirements and internal policies
  • Scrutinising and testing our compliance programs, including quality assurance and analysing findings and overseeing resolution of any issues


  • An in-depth understanding of Belgian AML/CTF legislation and regulations
  • 5+ years of experience in a regulated financial institution in a compliance or compliance-related role
  • An interest in using technology to solve compliance issues 
  • Experience with compliance systems (transaction monitoring, sanction screening, etc)
  • Attention to detail while still seeing the bigger picture
  • The ability to help create and foster an effective compliance culture
  • Good communication skills and the ability to express opinions and concerns clearly
  • Fluency in French and English; Dutch an advantage
  • Right to work in Belgium