Growth Manager

Brussels, Belgium | Full-time

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About Us

Taptap Send is VC-backed (including by Reid Hoffman), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words.

Our product is an app-based solution that lets immigrants send money back home to emerging markets instantly and at very low prices. Since launching in summer 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries, and we support payments into Senegal, Mali, Guinea, Ghana, Ivory Coast, Cameroon and Bangladesh; with lots more countries launching soon.

Global remittances account for over $500 billion annually, most of which moves back into developing countries. But the market is dominated by traditional services that are expensive, can take days to arrive, and have limited reach in rural areas. We're helping people to send money instantly and securely at a fraction of the cost.

In addition to Reid Hoffman, we are backed by Canaan, Flourish Ventures, Helios and others. Our team is based across London, New York and Paris and we pride ourselves on hiring exceptional talent -- our team members come from a wide variety of top-tier tech companies, professional services firms, and industry leaders, including Twitter, Yahoo, Amazon, Uber, McKinsey, Bain & Co, KPMG, PwC, Cravath, Slaughter and May and Vodafone.

To continue our rapid growth, we're looking to bring on people who are passionate about our mission and excited to work in a small start-up environment.  We offer competitive salaries, stock options and great benefits, and we were recently rated one of the best companies to escape to by Escape the City's "Escape 100".

The Role

You will be responsible for launching Taptap Send’s Growth team in Belgium. You will lead our Growth efforts in Belgium and across Europe from our new office in Brussels. You will be responsible for experimenting with new acquisition methods, tracking results, and scaling the Growth team in Belgium and across Europe as we expand to new markets. You will be in constant dialogue with the communities we serve, listening to their needs and learning how to communicate effectively with them. You will work on a grassroots level building a local network to attract individual users. You’ll use data to drive decisions, constantly looking to improve Growth metrics and communicate results and insights to senior management. You will be a key player in Taptap Send’s success in scaling our business to dozens of new markets.

You enjoy working with people and data and figuring out what works and doesn’t. You are a fountain of ideas and never stop challenging yourself and your team to think differently, while being aware of our customer needs and preferences. You are enthusiastic about working in the fast-paced environment of a rapidly growing startup.

Your responsibilites will include

  • Launch the Growth team in Belgium
  • Experiment with new acquisition methods, channels and tools -- never stop experimenting
  • Establish metrics and tracking tools for Growth and interpret results to drive new initiatives
  • Manage a budget, set priorities in spending, and be accountable for results
  • Recruit, manage, and invest in talent to build a best-in-class Growth team in Belgium and across Europe
  • Work cross functionally and provide insights on communities to ensure Taptap Send has the best product offering in the market

Requirements

  • 4 years’ experience working for a top tier company, with a minimum of 2 years in growth or marketing in a high performance environment or leading marketing agency
  • Highly analytical and data driven
  • Experience managing direct reports, in a rapidly scaling environment preferred
  • Keen interest in working on the ground with immigrant communities, meeting potential users and sensitivity to their needs
  • Experience in running and driving experiments
  • Fluent in French and English; Dutch or German an advantage
  • Right to work in Belgium