Compliance and Fraud Analyst

Brussels, Belgium | Full-time | Allows remote


About Us

Taptap Send is VC-backed (including by Reid Hoffman), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words.

Our product is an app-based solution that lets immigrants send money back home to emerging markets instantly and at very low prices. Since launching in summer 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries, and we support payments into Senegal, Mali, Guinea, Ghana, Ivory Coast, Cameroon and Bangladesh; with lots more countries launching soon.

Global remittances account for over $500 billion annually, most of which moves back into developing countries. But the market is dominated by traditional services that are expensive, can take days to arrive, and have limited reach in rural areas. We're helping people to send that money instantly and securely at a fraction of the cost.

In addition to Reid Hoffman, we are backed by Canaan, Flourish Ventures, Helios and others. Our team is based across London, New York, Paris and Brussels and we pride ourselves on hiring exceptional talent -- our team members come from a wide variety of top-tier tech companies, professional services firms, and industry leaders, including Twitter, Yahoo, Amazon, McKinsey, Bain & Co, KPMG, Cravath, and Vodafone.

To continue our rapid growth, we're looking to bring on people who are passionate about our mission and excited to work in a small start-up environment.  We have competitive salary and stock options and great benefits, and we were recently rated one of the best companies to escape to by Escape the City's "Escape 100". 


The role

Taptap Send is seeking a compliance and fraud analyst with 1+ years of experience for our Belgian business, which is in the process of receiving its payment institution license from the NBB. The role is full-time and based in Brussels (although there will be scope for flexible working). The Compliance and Fraud Analyst will work with the Head of Compliance and the wider Taptap Send business to implement the compliance program for Taptap Send’s EU business in line with the requirements of our regulator and partners.


Your responsibilities will include:

  • Using a combination of our technology and third party software to evaluate suspicious or potentially fraudulent transactions, and gathering information to inform your decisions 
  • Reviewing potentially sanctioned customers or recipients, and reviewing customers that might be politically exposed 
  • Building rapport with customers that you speak to as part of your investigations
  • Escalating suspicious activity to the Head of Compliance and the relevant authorities; being able to justify and defend your decisions as necessary 
  • Performing diligence on customers to ensure that we understand who they are and their risk profile 
  • Building trust and liaising with the Belgian regulator and other stakeholders, as necessary
  • Contesting friendly fraud
  • Assisting with regulatory reporting for our European business and responding to information requests 


You have:

  • A strong understanding of Belgian AML/CTF legislation and regulations
  • 1+ years of experience in a regulated financial institution in a compliance or compliance-related role
  • An interest in using technology to solve compliance issues 
  • Experience with compliance systems (transaction monitoring, sanction screening, etc)
  • Attention to detail while still seeing the bigger picture
  • The initiative to work independently to pursue your analysis
  • Good communication skills and the ability to express opinions and concerns clearly
  • Willingness to work flexible hours (the role will involve regular weekend work, for which there will be time off in lieu)
  • Fluency in French and English; Dutch an advantage
  • Right to work in Belgium