Growth Director

London, England, United Kingdom; Paris, France | Full-time | Allows remote

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About Us

Taptap Send is VC-backed (including by Reid Hoffman), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words.

Our product is an app-based solution that lets immigrants send money back home to emerging markets instantly and at very low prices. Since launching in summer 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries, and we support payments into Senegal, Mali, Guinea, Ghana, Ivory Coast and Cameroon, with lots more countries launching soon.

Global remittances account for over $500 billion annually, most of which moves back into developing countries. But the market is dominated by traditional services that are expensive, can take days to arrive, and have limited reach in rural areas. We're helping people to send that money instantly and securely at a fraction of the cost.

In addition to Reid Hoffman, we are backed by Canaan, Flourish Ventures, Helios and others. Our team is based across London, New York and Paris and we pride ourselves on hiring exceptional talent -- our team members come from a wide variety of top-tier tech companies, professional services firms, and industry leaders, including Twitter, Google, Yahoo, Amazon, McKinsey, Bain & Co, KPMG, Cravath, and Vodafone.

To continue our rapid growth, we're looking to bring on people who are passionate about our mission and excited to work in a small start-up environment.  We have competitive salary and stock options and great benefits, and we were recently rated one of the best companies to escape to by Escape the City's "Escape 100". 

 

The Role

As Growth Director your role will be to oversee customer acquisition in key sender markets: the UK as well as France, Belgium, Italy, Spain, Germany.

You will be responsible for supervising teams conducting customer research; sourcing, negotiating and executing partnerships and events; setting up offline and online advertising campaigns; and sourcing and directing ambassadors. 

You will also be responsible for the Growth team’s data insights and reporting. Such data analysis will be used to inform strategy and decision-making, as well as to report to senior management and the board.

You will report to the Head of Growth, and work closely with them to drive the team’s acquisition strategy and implementation. 

The role offers the chance to join an early-stage, high growth startup; to have a positive impact on the communities we serve; to directly lead a growing team; and to travel throughout Europe.

Requirements

  • Bachelor's or Master's degree.
  • 5+ years experience in a high-growth environment or premier firm, either in marketing or operations or campaign management.
  • Fluent English.
  • French is a strong plus. German, Italian, Asian or Middle Eastern languages are also a plus.

Additionally, you should be:

  • Outgoing – you should love speaking to people and enjoy building relationships with customers and community members across cultures.

  • Organized – you will oversee multiple staff across several pay-in countries, which requires excellent project management skills.

  • Driven – we are an early-stage startup with an “impact-first” philosophy and a  lot to be done. We’d love for our teammates to be smart, driven and creative, so we can figure out the best way to grow together.

  • Adventurous – the role may require you to travel on your own c. 1 week per month (in a post covid-world). 

 

 

Benefits (UK)

  • Competitive salary (based on experience)
  • Flexible hours
  • Free drinks in the office
  • Regular team events with the team
  • Professional development opportunities (e.g. language lessons, training, etc.)
  • Buy whatever tech equipment you need
  • No formal dress code
  • Dog-friendly workplace

Values

Taptap Values represent the core of who we are: 

Impact first.

Team next.

Accept reality, propose solutions.

Win with grit.

Be proactively candid, with yourself and others.

Love the particular.

Own it.

Create positive energy. Maybe, even have fun.