Compliance Officer

Paris | Full-time


About Us

Taptap Send is a mobile app that lets immigrants send money back home to Africa instantly with at very low prices. Since launching in summer 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries, and we support payments into Senegal, Mali, Zambia and the Ivory Coast, with more countries launching soon.

Global remittances account for over $500 billion annually, most of which moves back into developing countries. But they’re currently dominated by traditional services that are expensive, can take days to send, and have limited reach in rural areas. We're helping people to send that money instantly and securely at a fraction of the cost. In doing so, we are working on making the UN Sustainable Development Goal of bringing cross-border remittance costs down to 3% by 2030 a reality today.

Taptap Send was spun out of Segovia, a venture-backed startup focused on making it easy to send payments in emerging markets. To continue our rapid growth, we're looking to bring on people who are passionate about our mission and excited to work in a small startup environment.  We have competitive salary and stock options, flexible hours, unlimited vacation, and great medical, dental, and vision benefits.

The role

Taptap Send is seeking a seasoned compliance officer with 5+ years of experience for our French entity, Taptap Send France SA, which is in the process of receiving its payment institution license from the ACPR. The role is full-time and based in Paris, France. The Compliance Officer will be responsible for overseeing the compliance program for Taptap Send’s EU business in line with the requirements of our regulator and partners and will report directly to the CEO and the company’s board.


Your responsibilities will include:


  • Maintaining our regulatory license in France under which Taptap Send will conduct all EU business
  • Building trust and liaising with the French regulator and other stakeholders
  • Managing and coordinating regulatory reporting for our European business, responding to information requests and proactively communicating product changes or other important events to relevant external parties 
  • Leading the preparation of internal compliance reports to management and the board;
  • Owning our regulatory compliance documentation, policies and procedures as it relates to our French/European Union business;
  • Developing systems to track and monitor our compliance with both our internal policies and regulatory requirements
  • Training our customer support, product and management teams on regulatory requirements and how processes and actions of employees contribute to fulfilling those requirements 
  • Creating and improving systems and processes to monitor our regulatory risk, compliance with regulatory requirements and internal policies.
  • Scrutinising and testing our compliance programs, including quality assurance and analysing findings and overseeing resolution of any issues



You have:


  • An in-depth understanding of French AML/CTF legislation and regulations
  • 5+ years of experience in a regulated financial institution in a compliance or compliance-related role
  • An interest in using technology to solve compliance issues 
  • Experience with compliance systems (transaction monitoring, sanction screening, etc)
  • Attention to detail but are still able to see the bigger picture
  • The ability to help create and foster an effective compliance culture
  • Good communication skills and the ability to express opinions and concerns clearly
  • Fluency in French and English