Product Manager

New York, United States Full-time

Welcome to Taptap Send

Taptap Send is an app that lets immigrants send money back home to Africa instantly at very low cost. Since launching in the summer of 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries and support payments into Senegal, Ghana, Mali, Zambia and the Ivory Coast - with more countries launching soon.

Global remittances account for over $500 billion annually, most of which moves back into developing countries. The industry is currently dominated by traditional services that are expensive, slow, and limited in rural areas. We allow people to send money instantly and securely at a fraction of the cost. In doing so, we are working on making the UN Sustainable Development Goal of bringing cross-border remittance costs down to 3% by 2030 a reality today.

Taptap Send was recently spun out of Segovia, a venture-backed startup focused on making it easy to send payments in emerging markets. To continue our rapid growth, we're looking to bring on people who are passionate about our mission and excited to work in a small startup environment. We have competitive salary and stock options, flexible hours, unlimited vacation, and great medical, dental, and vision benefits.

Your Role:

As a Product Manager at Taptap Send, you will:

  • Frequently talk to our users to stay in sync with their needs
  • Collaborate with Engineering, Operations, User Acquisition and Customer Support to gather cross-functional requirements
  • Own roadmaps and sprint planning
  • Analyze user data to guide feature prioritization
  • Spec out engineering requirements for new features
  • Keep everyone on the same page through high-quality documentation and timely communication

Requirements:

  • 4 year bachelor’s degree
  • 3+ years experience in product management, writing specs for complex features and systems
  • Strong written and verbal communication skills
  • Good strategic thinking and product intuition
  • Project management experience
  • Ability to analyze quantitative data and use it to inform decision making

Ideally you are also:

  • Motivated by our mission and want to work on something with significant impact on the world
  • Enthusiastic about collaborating with others on a small team in a fast paced environment
  • Take and give feedback well
  • Have experience shipping iOS and/or Android apps
  • Comfortable querying databases using SQL and some basic scripting
  • Can write SQL queries and a script or two in a pinch
  • Can whip up mocks on a whiteboard or in Sketch to help explain ideas visually
  • Willing to travel between London and New York and to a few places in Europe and US to meet our users